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ADMINISTRATION CHARGES The Commonhold and Leasehold Reform Act 2002 introduced rights relating to administration charges. These are defined in the 2002 act as ‘an amount payable by a tenant as part of or in addition to rent, which is payable directly or indirectly for: the grant of approvals under the lease or applications for such approvals; for or in connection with the provision of information or documents by or on behalf of the landlord or a party to the lease other than the landlord or tenant; costs arising from non-payment of a sum due to the landlord; costs arising in connection with a breach (or alleged breach) of the lease.’ Any administration charge the landlord asks for must be reasonable and the landlord must provide a summary of your rights and responsibilities relating to administration charges with the demand. If the summary is not included, you do not have to pay the charge until the landlord issues the demand with the summary. In some cases, your lease may also allow your landlord to recover from you legal costs arising as a result of court action or a tribunal decision. These costs may arise as a result of you: failing to pay an amount that was due to the landlord; or breaking (or allegedly breaking) the terms of the lease. If the costs result from one of the situations listed above, they will be classed as an administration charge. Administration charges should be reasonable, and you can challenge them by applying to the tribunal for a decision if you do not believe they are fair. However, as with service charges, you cannot challenge an administration charge which: you have already agreed or admitted responsibility for paying; has been (or will be) referred to arbitration following a dispute; or has already been decided by a court or tribunal.
This information is kindly supplied by ARMA: This guide is for leaseholders thinking about appointing and employing an agent to manage their building. It's particularly relevant for directors of resident management companies and right to manage companies. It explains the benefits of using a professional managing agent, how to go about appointing one and what you can do to get the best out of them. There's also a useful checklist of questions to ask prospective managing agents, a sample tendering letter and a summary of services you may require. You can download the full 14 page guide here.
The Association of Residential Managing agents has produced a document titled "What does a Managing Agent Do". The document aims to give leaseholders a bit more insight into what we do as a Managing Agent on a daily basis, as opposed to being the firm that is seen as only sending out service charge demands and doing nothing in return. It looks at the hidden activities of accounting, health and safety, lease compliance and repairs amongst other topics. ARMA state it might help leaseholders understand the other side of the coin. The document can be viewed by clicking here Many thanks.